What is Emotional Intelligence? Emotional intelligence is the ability to monitor one’s and others’ emotions, differentiate between emotions, and properly label and use emotional information to guide thinking and behavior. Here is the model introduced by Daniel Goleman, which focuses on a wide range of competencies and important leadership skills.
What is empathy and why it is essential for a rich life? Empathy is the ability to understand and feel a person’s emotions and thoughts, as if they are your own. Let’s have a closer look at empathy: Characteristics of empathy You listen actively, you can observe the non-verbal micro-signals